A complete logistics solution,

handled by one team

Managing international freight involves more than just moving goods from one place to another. We manage the entire process as one connected solution, giving you a single point of contact and full visibility across your supply chain.

AIR & SEA

FREIGHT FORWARDING

IMPORT & EXPORT

CUSTOMS CLEARANCE

24,600M²+

WAREHOUSING & STORAGE

NATIONWIDE

TRANSPORT & DELIVERY

Without coordination

When the process isn’t aligned

M

Multiple providers, inconsistent communication and gaps between services

M

Delays, added costs and unnecessary pressure on your team

M

Even simple shipments become time-consuming and unpredictable

With Wallace

One team. One process.

N

Freight, customs, warehousing and transport — planned and managed as one

N

Single point of contact and full visibility throughout

N

Goods move efficiently from origin through to final delivery

What’s included in your complete solution? Every stage planned and managed in line with the next, so nothing falls through the cracks.

International freight forwarding

Air and sea freight managed from origin, planned to connect seamlessly with every stage that follows. We handle export documentation, booking and coordination with carriers across all major trade lanes.

Customs clearance & biosecurity

Licensed customs brokers manage tariff classifications, compliance requirements, permits and biosecurity. We handle Tariff Concession Orders, duty optimisation and Free Trade Agreement eligibility as part of the standard process.

Warehousing, unpack & storage

24,600m² of warehousing nationally, where goods are received, checked, unpacked and stored. Whether you need short-term holding or longer-term storage, we manage it as part of the same coordinated process.

National transport & delivery

20+ trucks operating across Australia for final mile delivery to your door, depot or project site. We handle oversized freight, scheduled runs and project-specific logistics requirements.

Trade & compliance advisory

We identify cost reduction opportunities and keep you ahead of regulatory requirements, including Tradex, duty drawback, landed cost planning and permit applications, before issues arise rather than after.

We work across a range of industries with varying logistics and compliance requirements — from tight biosecurity controls on food imports to heavy-lift project logistics for mining and construction.

Industries we support

Timber & construction

Oversized loads, import compliance and site delivery.

Machinery & equipment

Heavy lift, project logistics and specialist handling.

Food imports

HACCP certified. Dry and frozen, biosecurity compliant.

Defence

Sensitive cargo, compliance-led and discreet handling.

Steel & industrial

Heavy goods, duty planning and warehousing at scale.

Mining

Remote delivery, equipment imports and project coordination.

Pharmaceutical

Temperature-sensitive cargo, strict compliance and import permit management.

General cargo

End-to-end handling for businesses of any size and product type.

Beyond moving freight, we help you make better decisions about how your supply chain operates — identifying cost reduction opportunities, staying ahead of compliance requirements and understanding your options before a shipment is booked, not after.

Advisory & support

Beyond operations

We provide guidance across the broader import and export process, helping you understand what’s required, identify opportunities to reduce cost and ensure everything is handled correctly from the outset.

 

✓  Tariff classification and landed cost planning

✓  Free Trade Agreement (FTA) utilisation

✓  Tradex and duty drawback schemes

✓  Regulatory compliance and documentation

✓  Biosecurity and import requirements

✓  Permit applications and approvals

DID YOU KNOW?

Many businesses overpay on duty because they haven’t assessed their TCO or FTA eligibility. We identify these gaps as part of our standard process.

45+ YEARS EXPERIENCE

Our advisory team has seen virtually every compliance scenario — we bring that depth to every client engagement.

How we work

Working as an extension of your business

We don’t operate as a separate provider. We work alongside your team, understanding your products, timelines and requirements so we can support your operations properly. That consistency allows us to anticipate issues early and keep everything running smoothly.

Looking for a more streamlined logistics solution?

Speak with our team about managing your freight, customs and transport as one connected process.